ABOUT US


Our specialty is glass charms and glass jewelry. The Eagle Bay Design's glass studio is located in Kissimmee, Florida, USA. All of our beads are made by glass artist,
Doug Clark. Before Doug moved into this bead making profession, he worked for over twenty years for the Walt Disney Company here in Central Florida. It was here that he learned the importance of pleasing the "guests" and of providing excellent quality products and fine service. He has carried this knowledge and experience over into the world of glass art.

If you would like to read more about our artist, please see the
About the Artist page. For further reading you may want to view our Eagle Bay Designs' Facebook page, which is updated by Doug's wife Kathy. Take a look at our photo gallery page for more fun and to see photos of our beautiful glass beads.

Thank you for taking the time to find out more about us. We hope you enjoy our website.


SHIPPING INFORMATION:


We ship quickly. This is for both domestic and international orders.
Shipping on Made to Order glass beads will take longer, since your glass charm will need time to be crafted. It usually takes about one week from the time of purchase to the time these items are shipped.


REFUND AND RETURNS:

Eagle Bay Designs stands behind the products that we sell. If for any reason you are not satisfied with your purchase, you can return it to us by mail for up to 14 days from the date you receive your item. To return your purchase by mail, please enclose in a box, with your receipt, complete with your name, address and the order confirmation number, and the merchandise. Customers are responsible for all shipping & handling charges. Please mail returns our standard mail address below.


FREQUENTLY ASKED QUESTIONS:

If you have more questions, you may want to check our
FAQs page.


OUR CONTACT INFORMATION

By email
Our business email address:
kathy@eaglebaydesigns.com


By standard mail:
Eagle Bay Designs
1690 South Lyndell Drive
Kissimmee, FL, Zip 34741-2134
United States

By phone:
407 935-1038 * (between 10 a.m. and 5 p.m. Eastern Standard Time)
*Due to our busy schedule, it may be easier to contact us by our email
address. (kathy@eaglebaydesigns.com)




kathy@eaglebaydesigns.com